Client: Clean Energy Group
Authors: Bryndis Woods, PhD, Liz Stanton, PhD, Eliandro Tavares and Sagal Alisalad
September 2021
On behalf of the Clean Energy Group, this Applied Economics Clinic report assesses the design and performance of the Massachusetts ConnectedSolutions program. Massachusetts’ ConnectedSolutions program offers incentives to customers in exchange for allowing their electric supplier to draw on the energy stored in their grid-connected batteries and/or to curtail energy use via smart thermostats or electric vehicle charging at times of peak electric demand. Launched as a full program offering in 2019, ConnectedSolutions had about 34,000 customer participants with 310 megawatts (MW) of capacity enrolled by the end of 2020.
This report compares the Massachusetts ConnectedSolutions program, as it has been administered in the first three-year program cycle, with related programs in other states across the country. In several important areas, the Massachusetts program administrators could benefit from best practices implemented elsewhere; chief among these is the treatment of income-eligible customers and those in historically underserved communities.